Introduction
IDEAMAN, INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or conduct business with us.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.
Information We Collect
Contact Form Data
When you submit a contact form on our website, we collect:
- Full name
- Email address
- Phone number (optional)
- Company name (optional)
- Subject of inquiry
- Message content
Order Information
When you place an order or request a quote, we collect:
- Contact information (name, email, phone, company)
- Billing and shipping addresses
- Order specifications and design files
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To manufacture, ship, and fulfill your custom product orders.
- Providing Quotes: To prepare and deliver accurate pricing for your projects.
- Customer Service: To respond to your inquiries and provide support.
- Communication: To send order updates, shipping notifications, and project-related correspondence.
- Service Improvement: To improve our website, products, and services.
- Legal Compliance: To comply with applicable laws and regulations.
Who Has Access to Your Data
We do not sell, rent, or trade your personal information. Access to your data is limited to:
- Authorized Personnel: Employees and contractors who need access to perform their job duties.
- Service Providers: Third parties that help us operate our business (e.g., payment processors, shipping carriers).
- Legal Requirements: When required by law or to protect our legal rights.
Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
Our website uses the following third-party services:
FormSubmit.co
We use FormSubmit.co to process our contact forms. When you submit a form, your information is transmitted to FormSubmit.co for email delivery to our team. FormSubmit.co's privacy policy can be found at formsubmit.co.
Google Maps
We embed Google Maps on our Contact page to display our business location. Google may collect data about your use of the map feature. Google's privacy policy is available at policies.google.com/privacy.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:
- Contact Form Submissions: Retained for up to 3 years for customer service purposes.
- Order Records: Retained for 7 years for accounting, tax, and legal compliance purposes.
- Design Files: Retained for the duration of active orders plus 1 year, unless otherwise requested.
Your Rights and Choices
Data Access and Correction
You have the right to request access to and correction of your personal information. To do so, please contact us using the information provided below.
Data Deletion
You may request deletion of your personal information by contacting us at info@ideamaninc.net. Please note:
- We may retain certain information as required by law or for legitimate business purposes.
- Deletion requests may take up to 30 days to process.
- You will receive confirmation once your request has been completed.
Opt-Out of Communications
You may opt out of receiving promotional communications from us by contacting us at info@ideamaninc.net with "Unsubscribe" in the subject line. You will continue to receive order-related communications.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
Children's Privacy
Our website and services are intended for business users aged 18 and older. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
IDEAMAN, INC - Privacy Inquiries
Email: info@ideamaninc.net
Phone: +1 (325) 718-7784
Address: 7 Cedar Ct, Union, MO 63084
Business Hours: Monday-Friday 8:00 AM - 5:00 PM CST